Share the property location, room count or approximate quantities, product categories, target opening date, drawings or specifications, and any budget or brand requirements. If some details are still being developed, Oscar can collect what is available and route it to the right team.
Frequently asked questions
Useful answers before we begin.
06 / FAQ
The quickest way to a precise answer is a clear brief. These are the questions hospitality teams ask most often.
Yes. A project can combine sourced operating supplies with custom furniture and casegoods. The exact scope is confirmed after Aspire reviews the specification, quantities, destination, and required approvals.
Minimums vary by product, material, and manufacturing method. Aspire reviews the full schedule to identify workable quantities, consolidation opportunities, and suitable alternatives before a quotation is prepared.
For custom work, Aspire can coordinate drawings, finish samples, prototypes, and model-room items before production. The approval path and any associated cost are documented in the project schedule and quotation.
Lead time depends on specification completeness, approvals, quantity, material availability, manufacturing, and destination. Aspire provides a project-specific schedule after the scope is reviewed; production begins only after the required approvals are complete.
Pricing is built for the specific project because quantity, materials, finishes, testing, customization, packaging, freight, and delivery terms affect cost. Aspire can also identify value-engineering options that protect the design intent.
Yes. Aspire supports North American hospitality projects and can coordinate sourcing, manufacturing, freight, and delivery planning. Product testing, documentation, and destination requirements are reviewed against the agreed scope.
These services can be included when requested. The plan may cover supplier consolidation, export packing, freight, customs coordination, receiving windows, and delivery sequencing, depending on the project and destination.
Tell the project team as early as possible. Aspire will review the effect on price, material commitments, production, and delivery, then document the revised scope or change order before work continues.
Reorders and replacements can be reviewed using the original project records where available. Matching depends on current material, finish, component, and factory availability, so Aspire confirms feasibility before accepting the order.
Yes, when those requirements are defined in the brief. Share the required certifications, restricted materials, performance criteria, or brand standards so Aspire can evaluate suppliers and documentation for that project.
Commercial terms are confirmed in each quotation and purchase agreement. They vary with product type, customization, order value, manufacturing commitments, and delivery arrangement.
Yes. Oscar accepts a PDF up to 10 MB along with your location, product category, estimated quantity, contact details, and communication preference.